SAP CX application stack grows with addition of Emarsys
With a prepared acquisition of Emarsys declared currently, SAP Shopper Experience — the CX software
CX
Qantas Loyalty ramps up CX data collection – Software
Olivia Wirth, CEO, Qantas Loyalty Qantas Loyalty has ramped up its purchaser survey efforts as
Talkdesk adds virtual agents, rebrands CCaaS suite as CX Cloud
People of Talkdesk’s make contact with-heart-as-a-assistance suite have new tools to improve consumer encounter, these
In COVID-19 economy, CX teams shrink despite greater need
CX groups encounter uncertainties as sales gradual and nervous CFOs rethink marketing and advertising and