With technological advancements, it is now possible to automate various areas of your Amazon business, allowing you to focus on more critical tasks. You can very much leave data-driven machine learning algorithms to perform the heavy lifting for you, from setting up business notifications to optimizing your PPC ads. It was only a matter of time in such a situation that we were introduced to automatic Amazon review software, which simplifies feedback administration and boosts your review statistics. You can become wise by knowing about Software Reviewed for Amazon.
For Amazon merchants, it’s a must-have.
It’s common knowledge that internet reviews are among the most important aspects that Amazon customers examine before purchasing a product. According to numerous industry surveys and studies, over 80% of shoppers check online reviews when shopping on e-commerce platforms. The astronomical figures alone should demonstrate the critical importance of reviews and feedback in building a successful online business.
At the same time, few customers are willing to offer reviews while shopping online. The number of customers who submit evaluations after making a purchase is relatively low, hovering around the single digits.
It creates a vicious cycle in which a lack of reviews stifles your company’s growth. So the issue remains: how do you get out of this rut? How can you increase the rate at which you collect feedback? Being proactive is the key to solving this problem.
As a seller, you must use a feedback management system that automatically delivers review requests to Amazon consumers after making a purchase. In a perfect environment, you would send these emails to your buyers by hand, but if you are receiving many orders every day, this becomes impossible. As a result, using Amazon review software that is automated is the ideal option.
Know about the characteristics of Amazon review software
- It should adhere to Amazon’s Terms & Conditions to the letter.
- Links to external websites, marketing messages/promotions, or incentives to post reviews should not be included in the emails sent by these Amazon review tools.
- Should provide an A/B testing feature to see which templates are the most effective.
- It should, in theory, also monitor negative feedback.
- It’s simple to connect to your Amazon Seller Central account.
With that in mind, we’ve put together a list of the top ten Amazon feedback software programs used by Amazon sellers. These feedback management systems have been around for a while and have gained the trust of a large number of Amazon merchants all around the world. These programs appear to have identical capabilities on the surface, but if you delve deeper, you’ll likely discover unique features that will help you improve your review stats.
Thanks to these technologies, actively following up with your consumers and requesting feedback and product reviews has never been easier. These tools can also help you provide your customers with a world-class customer service experience. You want to pick a tool tailored to your company’s needs and scale of operations.