Centrelink clients making an attempt to report their money have been met with mistake messages on the government’s myGov on line companies portal and the Convey Additionally mobile app.
The challenges emerged early on Thursday morning, with dozens of customers getting to social media to vent their irritation.
@Centrelink , striving to report my money on the site but I maintain getting the information “service unavailable “. What does this indicate? My money report is owing nowadays,
— Samantha Smith (@loganleetravels) June ten, 2020
many thanks for your assist! but however there appears to be to be a 401 mistake developing on your site (see screenshot) and I cannot generate a new account. any suggestions? pic.twitter.com/IFLSb4TdUt
— christie ★彡 (@christie_png) June ten, 2020
Quite a few customers advised of challenges accessing both Centrelink on line by means of the myGov portal and the Convey Additionally Centrelink mobile app. Some noted getting mistake code E1–3.
@Centrelink I`m getting mistake code Error Code: E1–five Can not do anything on the internet site.
— Mathew Drummond (@EbuGamer) June ten, 2020
Products and services Australia acknowledged the problem by responding to the tweets often various hours just after the problems were being first noted.
“We’re knowledgeable of the challenge and are urgently investigating,” it claimed.
“If you’re registered for cellular phone self service, you can report by means of 13 3276 (13 Earn), or check out again later.
Products and services Australia has been contacted for remark.
Additional to come